Terms & Conditions

Effective Date

These Terms & Conditions are effective from 01/01/2026 and apply to all users of
https://bikeomatic.co.in

Introduction

This website is owned and operated by Bikeomatic.
By accessing this website or placing an order, you agree to be legally bound by these Terms & Conditions. If you do not agree, please do not use this website or its services.

Eligibility to Use

By using this website, you confirm that:

  • You are at least 18 years of age

  • You are legally capable of entering into a binding contract under Indian law

  • All information provided by you is accurate and complete

Products & Services

Bikeomatic deals in:

  • Sale of bicycles

  • Sale of genuine bicycle spare parts and accessories

  • Bicycle repair and servicing

All products sold are 100% genuine and original.
Product images are for reference only and may slightly differ from the actual product.

Pricing & Payments

  • All prices are listed in Indian Rupees (INR)

  • Prices may change without prior notice

  • Online payments are processed securely via Razorpay

  • Cash on Delivery (COD) is available on eligible products

Bikeomatic does not store your card, UPI, or banking details.

Shipping & Delivery

  • Bikeomatic delivers all over India, subject to serviceability

  • Estimated delivery timelines are provided at checkout

  • Delays due to courier partners, weather, or regional restrictions are beyond our control

Once an order is dispatched, responsibility lies with the logistics partner.

Order Cancellation

Before Dispatch

Orders can be cancelled before dispatch for a full refund.

After Dispatch

Orders cannot be cancelled in transit. Customers must receive the product and then request a return as per our Returns Policy.

Returns & Refunds

  • Returns are accepted only if the product is unused and in original condition

  • All returns are subject to inspection after pickup

Refund Timeline

  • Prepaid orders: Refund within 7 working days to the original payment method

  • COD orders: Refund via UPI or bank transfer after pickup confirmation

Bikeomatic reserves the right to reject refunds if return conditions are not met.

Third-Party Service Providers

To fulfill services, Bikeomatic may share limited customer information with:

  • Payment gateway providers (e.g., Razorpay)

  • Courier and logistics partners

  • Security and fraud-prevention services

Such data is shared strictly for service execution purposes.

User Responsibilities

You agree:

  • Not to misuse the website

  • Not to provide false information

  • Not to abuse return, refund, or COD policies

Bikeomatic may cancel orders or restrict access in case of suspected misuse or fraud.

Limitation of Liability

Bikeomatic shall not be liable for:

  • Indirect or incidental losses

  • Courier delays or third-party failures

  • Product misuse or improper installation

Maximum liability, if any, shall not exceed the amount paid for the product.

Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Bikeomatic.
Unauthorized use or reproduction is prohibited.

Termination of Services

Bikeomatic reserves the right to suspend or terminate access to the website or services without prior notice if these Terms are violated.

Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India.
All disputes shall be subject to Kolkata, West Bengal jurisdiction only.

Contact Information

For any queries regarding these Terms & Conditions:

📧 Email: support@bikeomatic.co.in
📞 Phone / WhatsApp: +91 8100198214
📍 Address: Laskarpur Purba Para, South 24 Parganas, Kolkata – 700153