Shipping & Delivery Policy

Effective Date

This Shipping & Delivery Policy is effective from 01/01/2026 and applies to all orders placed on
https://bikeomatic.co.in

Shipping Coverage

Bikeomatic delivers products across all serviceable locations in India through trusted third-party courier and logistics partners.

Delivery availability depends on courier serviceability at the customer’s location.

Order Processing Time

  • Orders are processed after successful payment confirmation or COD verification

  • Orders are usually dispatched within 1–3 business days, excluding Sundays and public holidays

Customers will be notified once the order is dispatched.

Delivery Timelines

Estimated delivery times are as follows:

  • Metro & major cities: 3–7 business days

  • Other locations: 5–10 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, regional restrictions, or unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on:

  • Delivery location

  • Product size and weight

Any applicable shipping charges will be clearly displayed before order confirmation.

Order Tracking

Once the order is dispatched, tracking details will be shared via SMS or email.
Customers can track their shipment using the provided tracking link.

Delivery Issues

Bikeomatic is not responsible for:

  • Delays caused by courier partners after dispatch

  • Incorrect address provided by the customer

  • Failed delivery attempts due to customer unavailability

In such cases, re-delivery or return charges may apply.

Damaged Shipments

If a product is received in a damaged condition:

  • Inform us within 24 hours of delivery

  • Share clear photos or videos as proof

Claims reported after this period may not be accepted.

Third-Party Logistics

Shipping and delivery are handled by third-party logistics providers.
By placing an order, you authorize Bikeomatic to share necessary personal details with courier partners solely for order fulfillment.

Contact Information

For shipping or delivery related queries:

📧 Email: support@bikeomatic.co.in
📞 Phone / WhatsApp: +91 8100198214