Overview

Bikeomatic accepts returns only under clearly defined and fair conditions.
By placing an order on https://bikeomatic.co.in, you agree to this Returns Policy.

Eligibility for Returns

A product is eligible for return only if all conditions below are met:

  • Product is unused and uninstalled

  • Product is in original condition

  • Original packaging, labels, and accessories are intact

  • Return request is raised after delivery within the allowed timeframe

Products that fail inspection will not be eligible for return or refund.

Non-Returnable Items

The following items are not eligible for return:

  • Used or installed products

  • Damaged items due to customer handling

  • Products with missing packaging or accessories

  • Products returned without prior approval

  • Service charges, repair services, or labor fees

Return Request Process

To request a return:

  1. Contact us at support@bikeomatic.co.in or WhatsApp +91 8100198214

  2. Share your order ID and reason for return

  3. After approval, return pickup will be scheduled

  4. Product will be inspected after pickup

Return approval is mandatory. Unauthorised returns will be rejected.

Return Pickup & Inspection

  • Return pickup is arranged through third-party courier partners

  • Inspection is done after the product reaches our facility

  • Final return acceptance depends on inspection results

Bikeomatic reserves the right to reject a return if the product does not meet eligibility criteria.

Refund After Return

Prepaid Orders

  • Refund is initiated within 7 working days after successful inspection

  • Refund is credited to the original payment method

Cash on Delivery (COD) Orders

  • Refund is issued via UPI or bank transfer

  • Customer must provide correct account details after pickup

Refunds will not be processed before pickup and inspection.

Cancellation vs Return

  • Before dispatch: Order can be cancelled for a full refund

  • After dispatch: Cancellation is not allowed; customer must request a return after delivery

Damaged or Incorrect Products

If you receive a damaged or incorrect product:

  • Notify us within 24 hours of delivery

  • Share clear images or videos as proof

Failure to report within this time may result in rejection of the return request.

Policy Abuse

Bikeomatic reserves the right to:

  • Reject repeat or suspicious return requests

  • Block users abusing return or refund policies

Contact Information

For return-related queries:

📧 Email: support@bikeomatic.co.in
📞 Phone / WhatsApp: +91 8100198214